Unifi OneBox FAQ

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What is Pronto Unifi OneBox?
Pronto's Unifi OneBox is an appliance hardware that enables the monetization of a Wi-Fi Access Point or Hotspot network while minimizing ongoing m...
Wed, 4 Feb, 2015 at 10:42 AM
What are the intended customer benefits?
Integrated Dashboard to simplify management for non-technical generalist User Friendly Intuitive Graphical User Interface for fast se...
Wed, 4 Feb, 2015 at 10:43 AM
What is the primary use case for the Unifi OneBox?
The primary use case for the Unifi OneBox is a small and medium enterprise with less than 500 concurrent active Wi-Fi internet users. For example, in t...
Wed, 4 Feb, 2015 at 10:43 AM
Is it compatible with all standard Wi-Fi Access Points in the industry?
Yes, it interoperates with Access Points from multiple brands.
Wed, 4 Feb, 2015 at 10:44 AM
How does the Unifi OneBox scale in capacity?
Unifi OneBox support up to 500 concurrent users. It can also support up to 500 Mbps internet data throughput.
Wed, 4 Feb, 2015 at 10:44 AM
What are the pre-requisites for installing a Unifi OneBox?
The Unifi OneBox is a standalone appliance, designed to deliver all Wi-Fi service management, accounting, service monitoring, and reports and analytics...
Wed, 4 Feb, 2015 at 10:44 AM
What is the price of Unifi OneBox?
The OneBox is available with a minimum 25 concurrent user (CU) license. The OneBox can be bundled with a 25CU, 50CU, 100CU, 150CU, 200CU, 300CU, 400CU ...
Wed, 4 Feb, 2015 at 10:44 AM
How does one perform the License Upgrade?
Software license upgrades are available from a certified Pronto partner for increments of 25CU, 50CU and 100CU. Once your Sales contact provides you with t...
Wed, 4 Feb, 2015 at 10:45 AM
What are the approximate lead times for purchase of the OneBox and the license upgrade?
Based on stock availability, the product shall be delivered within a few days, with a maximum lead time of 3 weeks. For the License Upgrade, delivery is usu...
Wed, 4 Feb, 2015 at 10:45 AM
What Support services are available?
Free Basic Support Package is inclusive in License. This Basic Support Package consist of 24*7 Email assistance, Phone assistance and Remote Diagnosti...
Wed, 4 Feb, 2015 at 10:45 AM